Our Shipping Policy outlines the process and guidelines regarding order processing, shipping, and delivery.
Orders will be processed within 1 to 3 business days after successful payment.
Order processing is done Monday through Friday, excluding weekends and public holidays.
Orders placed after 4:00 PM on Fridays will be processed on the following Monday.
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and delivery details.
Please note that order processing time and shipping time are two separate concepts.
Currently, we offer shipping services to customers located in the United States.
The range of available shipping destinations may vary depending on the coverage area of our shipping partners. If you cannot select your region during checkout, it means that the destination is not currently available for shipping.
Estimated delivery time varies depending on the destination.
United States
Estimated Delivery Time: 7-12 business days
The above delivery times are estimates; actual delivery times may vary due to customs clearance, weather conditions, or carrier delays.
All of our orders are shipped free of charge.
We may occasionally run free shipping promotions. If such promotions are active, the information will be prominently displayed on the checkout page.
Once the order has been shipped, any paid shipping fees are non-refundable.
After your order is shipped, you will receive a tracking number via email.
Tracking information may take 2 to 5 business days to update, depending on the processing speed of the carrier.
For international orders, customs duties, taxes, or import fees may be applicable depending on the destination country or region's regulations.
These fees are determined by the customs authorities in the destination country and are the responsibility of the customer.
While we work with reliable logistics providers, delivery may still be delayed due to the following reasons:
If your order has not arrived within the estimated time frame, please contact our customer service team for assistance.
It is the customer's responsibility to provide accurate shipping information at checkout.
If an incorrect or incomplete address is provided and the order has already been shipped, we may not be able to modify the shipping address.
If a package is returned due to incorrect address information, additional shipping fees may apply when reshipping the package.
Butterfly Love Beauty Instruments (Shenzhen) – Fabrik
Phone: +86-18100285679
Email: support@skintrusted.us
Address: 4th Floor, No. 1-9 Baoyi Road, Tongle Community, Baolong Street, Longgang District, Shenzhen, Guangdong Province, China, 518116
